Ranks 9th among SKYTRAX’s Top 10 Best Airlines in the World

SKYTRAX, an airline and airport review and ranking site, unveiled its “2023 Global Airline Awards” at the Paris Air Show on Tuesday, 20 June, 2023. EVA Air has won 12 awards, including 9th place ranking among the “World’s Top 10 Best Airlines,” first for “World’s Best Premium Economy Class” and first for “World’s Best Premium Economy Inflight Catering.”  EVA earned distinction as one of only 10 SKYTRAX’s Five-Star Airlines  in May.

SKYTRAX staged its awards event on the second day of the 54th edition of the prestigious Paris Air Show at Le Bourget Airport, approximately 10 miles (16km) north of Paris. EVA President Clay Sun attended on behalf of EVA and accepted the airline’s awards.

“I personally want to thank our passengers from around the globe for their ongoing support of EVA. I also want to thank our entire staff who, throughout the three years of COVID-related lockdowns, worked tirelessly to improve the quality of our products and services,” said President Sun. “Now, as passenger demand climbs back toward pre-pandemic heights, we are accelerating introductions of new services,  finalizing plans to launch a wider selection of inflight meal choices and upgrading onboard courtesies and conveniences. We expect to reveal these changes during the second half of this year and look forward to giving travelers new and even better experiences.”

EVA launched the world’s first Premium Economy Class in 1992, leading the airline industry and setting the pace for widespread adoption of this innovative cabin. As it continues to expand its fleet and network, EVA is adding its latest Premium Economy in-between the Royal Laurel and Economy Classes now on its Boeing 787-9s, refreshing and reconfiguring the aircraft. It will introduce the upgraded B787-9s around mid-2024 and use them to facilitate flight scheduling and further elevate service quality, enabling more passengers to enjoy higher quality onboard experiences at affordable fares.

SKYTRAX derives its annual “Global Airline Awards” from analyses of results of an international passenger service survey that measures satisfaction with individual air travel experiences. The organization launched online questionnaires that reached hundreds of countries and more than 13 million travelers to evaluate services from airports to cabins for more than 350 airlines and airports.

EVA has always embraced attentive, caring, warm, friendly services in combination with the highest standards of flight safety as driving principles for consistently providing passengers with the best possible air travel experiences. This excellence and high level of safety have been recognized and awarded by the world’s leading airline industry, media and government organizations through various measurement and evaluation methods. AirlineRatings.com, an internationally respected ratings website, ranked EVA eighth in the “World’s 25 Best Airlines 2023” and, for 10 consecutive years, among the “World’s Top 20 Safest Airlines,” setting it apart as the only airline in Taiwan to make the lists.

EVA has repeatedly won SKYTRAX “Global Airline Awards.” Its rankings and the associated categories are:

About EVA Air:
EVA Air is a Star Alliance member and one of only 10 SKYTRAX-rated 5-Star airlines worldwide. In 2022, it ranked seventh among the SKYTRAX “World’s Top 10 Airlines” and secured additional spots in SKYTRAX’s top 10 for Best Economy Class Onboard Catering, Best Business Class Airlines, World’s Best Airline Cabin Cleanliness, World’s Best Airport Services and more. It won a spot in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards for the Top 10 Airlines in the World and Travel + Leisure readers voted it in the Top-10 International Airlines. TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its Travelers’ Choice Awards for Airlines while it also earned eighth place in AirlineRatings.com’s “Top 20 Airlines in the World” for 2023 and again won similarly high ratings for safety and COVID compliance in January 2023.

The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations, schedules and services or book and buy tickets at www.evaair.com.

As EVA Air ramps flights back up to pre-Covid frequencies, it is staying firmly focused on service quality and safety. AirlineRatings has recognized it among the Top 25 Best Airlines in the World for 2023, ranking EVA 8th. The influential online product, safety and COVID-19 protections ratings site ranked EVA 9th place among the Top 20 Safest Airlines for 2023 in January. More information about the ratings site and its awards can be found at https://www.airlineratings.com/. Updates about EVA’s schedules, services and safety practices are available at http://www.evaair.com/.

To be named in the top 25, airlines must achieve a seven-star safety rating and demonstrate leadership in innovation for passenger comfort.
“We are focused on leadership and airlines that innovate to make a real difference to the passenger experience,” said AirlineRatings.com Editor-in-Chief Geoffrey Thomas.

“We are delighted that efforts by the entire EVA staff have been recognized by Airline Ratings,” said EVA President Clay Sun. “During Pandemic lockdowns, we continued to improve our services. Now that lockdowns have ended, we are resuming flights and the high quality in-flight services our passengers look forward to. As an example, we are enriching and diversifying our onboard catering to offer dining options created by our acclaimed chefs to passengers on multiple routes at the same time.”
EVA used its time during COVID lockdowns to identify and adopt services and procedures that enhance and improve personalized airline travel experiences for passengers. It employed the latest technologies to accelerate digital conveniences such as automatic check-in and introduced electronic onboard reading materials such as newspapers and magazines. At the same time, it focused on continuously improved services, launching new inflight meals created in collaboration with Michelin-starred Chef Nakamura, Chef Paul Lee and Ching-Biao Huang, the gourmet Chinese food celebrity chef. It also added award-winning inflight beverages, featuring “Simple Kaffa” by World Barista Champion Berg Wu and VWI from World Brewers Cup Champion Chad Wang.

More than 360 of the airlines listed on AirlineRatings.com carry 99 percent of the world’s passengers and have a product rating from the site. For a place among the world’s best airlines, an airline must earn a seven-star safety rating, the highest safety ranking. The rating system is designed to include factors related to audits from aviation’s governing bodies, leading global associations and the airlines’ own safety data.

EVA will continue to improve, innovate and introduce new and upgraded services designed to enhance passenger experiences in all of its cabins.

About EVA Air:
EVA Air is a Star Alliance member and one of 10 SKYTRAX-rated 5-Star airlines worldwide. It ranked 7th among SKYTRAX’s World’s Top 10 Airlines and secured additional spots in SKYTRAX’s top 10 for Best Economy Class Onboard Catering, Best Business Class Airlines, World’s Best Airline Cabin Cleanliness, World’s Best Airport Services and more. It won a spot in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards for the Top 10 Airlines in the World and Travel + Leisure readers voted it in the Top-10 International Airlines. TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its Travelers’ Choice Awards for Airlines while it also earned eighth place in AirlineRatings.com’s “Top 20 Airlines in the World” for 2022 and again won similarly high ratings for safety and COVID compliance in January 2023.

The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations, schedules and services or book and buy tickets at www.evaair.com.