EVA AIR

EVA AIR RECOGNIZED WITH CONDÉ NAST TRAVELER’S 2024 READER’S CHOICE AWARDS IN THE UNITED STATES

EVA Air Ranked Among the Top 10 in the Best International Airlines Category

Condé Nast Traveler announced the results of its annual Readers’ Choice Awards today, and EVA Air has proudly secured a top 10 spot. The airline was voted number 9 by U.S. readers in the Best International Airlines category. These awards are among the longest-running and most prestigious in the travel industry, recognizing excellence globally. This recognition highlights EVA Air’s outstanding dedication to delivering a first-class experience in the skies, comfort, and safety.

Condé Nast Traveler is a luxury and lifestyle travel magazine known for curating content that inspires, informs, and empowers readers to explore the world. With a strong emphasis on luxury, comfort, and cultural exploration, Condé Nast Traveler continues to be a trusted source for millions of travelers around the globe. More than 575,000 of its readers across the United States submitted responses rating their travel experiences worldwide, which was open for voting between April 1 and June 30, 2024.

Readers voted through a questionnaire featuring candidates across various categories. To be eligible for the Readers’ Choice Awards, candidates must meet a minimum number of responses and overall rating. Each candidate was scored based on category-specific criteria. The 2024 Readers’ Choice Awards are published on Condé Nast Traveler’s website at cntraveler.com/rca and celebrated in the November issue.
EVA Air was previously honored by Condé Nast Traveler in the 2023 Readers’ Choice Awards as one of The Best International Airlines. This year, EVA Air has garnered further accolades, including recognition from Travel + Leisure readers as one of the top 10 World’s Best International Airlines for 2024, and the airline achieved remarkable success at SKYTRAX’s “2024 Global Airline Awards,” winning 16 airline-based awards.

EVA Air’s Royal Laurel Class Giorgio Armani amenity kits, recognized this year by UK’s Onboard Hospitality Awards are getting an exciting update. The award-winning kit, which took home the “Best Business Class Amenity Kit” title at the World Travel Catering Expo (WTCE), will feature a brand-new design. Passengers departing from Taipei will receive a sleek black pebble-grain hard case, with a Giorgio Armani coin purse. For return flights to Taiwan, the kit will feature a black faux-leather vintage bag, including a Giorgio Armani keychain. Both versions come with luxury skincare products from Australia’s high-end brand, Jurlique, promising an elevated inflight experience. In addition to these amenity kit upgrades, EVA Air has refreshed its Royal Laurel Class pajama. Created in partnership with renowned Taiwan designer Jason Wu, the new collection features a chic light gray base with contrasting accents of burgundy or deep turquoise. The pajamas are available in three sizes, offering comfort for passengers of various body types.

About EVA Air:
A Star Alliance member, EVA Air was founded in 1989 as Taiwan’s first privately owned international airline. It is a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe, and North America, with gateways in Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto, and Vancouver. Travelers can learn more about EVA and schedules, book, and buy tickets at www.evaair.com.

Scaling up efficiency: EVA Air first airline in Asia to sign for AeroSHARK modification

Entire 777F fleet to be equipped with Lufthansa Technik’s and BASF’s drag-reducing riblet films
One percent fuel saving and emissions reduction expected for the sharkskin-modified aircraft

Lufthansa Technik AG is proud to announce EVA Air as the first Asian airline having signed for modifications with its drag-reducing and hence fuel-saving AeroSHARK surface technology jointly developed with BASF. The Taipei-based airline decided to have its entire cargo fleet of nine Boeing 777F long-range freighters modified with the innovative riblet films covering the aircraft’s fuselage and engine nacelles. With B-16786, a first EVA Air freighter has already undergone this comprehensive modification at the airline’s homebase at Taipei Taoyuan International Airport. Closely guided by Lufthansa Technik, the modification was executed by EVA Air’s affiliate, Evergreen Aviation Technologies Corp. (EGAT). The aircraft is expected to re-enter commercial service in early September.

AeroSHARK is a functional surface film that is modeled on the drag-reducing structure of sharkskin. It consists of ribs around 50 micrometers in size – the so-called riblets. If several hundred square meters of the fuselage and engine nacelles are covered with this, the frictional resistance of the aircraft is reduced so significantly that fuel consumption and the resulting emissions are reduced by around one percent. Extrapolated to EVA Air’s nine 777F aircraft, this equates to annual savings of more than 2,500 metric tons of kerosene and more than 7,800 metric tons of CO2 emissions.

“EVA Air is continually progressing towards its goal of achieving net-zero carbon emissions by 2050, constantly seeking the latest technologies to reduce our carbon footprint,” said Albert Liao, Executive Vice President Corporate Planning Division at EVA Air. “We are delighted to collaborate with Lufthansa Technik in applying the fuel-saving AeroSHARK surface technology to our 777F freighters. This innovation not only reduces fuel consumption but also lowers CO2 emissions. EVA Air will continuously monitor the actual fuel-saving benefits and further evaluate additional aircraft to be equipped with this technology.”

“EVA Air is well known for both its pioneering spirit and its technical expertise, hence we are all the more pleased that we succeeded in convincing them about the benefits of AeroSHARK, the world’s most advanced sharkskin product for the commercial aviation industry,” said Dr. Wassef Ayadi, Senior Director Customer Relations OEM & Special Engineering Services at Lufthansa Technik. “We are proud that with AeroSHARK we can provide international pioneers like EVA Air with a real quick-win measure to reduce the environmental footprint of their operations.”

Lufthansa Technik currently holds Supplemental Type Certificates (STCs) for the AeroSHARK modification of two types of Boeing 777, which is now in full swing at various airlines across the globe. Besides EVA Air’s first sharkskin-equipped freighter, a double-digit number of aircraft is already in worldwide service with AeroSHARK, and it is constantly growing further. EVA Air’s entire 777 fleet is expected to be equipped until 2027.

Lufthansa Technik and BASF have moreover set themselves the goal of consistently developing AeroSHARK further in order to support many more airlines around the world in achieving their sustainability goals. Current development priorities include approvals for additional aircraft types and also for ever larger surface areas. In initial model calculations, the sharkskin technology could even avoid CO2 emissions of up to three percent in its maximum expansion stage.

About EVA Air:
A Star Alliance member, EVA Air was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA and schedule, book and buy tickets at www.evaair.com.

About Lufthansa Technik:
The Lufthansa Technik Group is one of the leading providers of technical aircraft services in the world. Certified internationally as maintenance, production and design organization, the company employs more than 23,000 people in dozens of locations around the globe. Lufthansa Technik offers the full range of services for commercial, VIP and special mission aircraft. The portfolio includes maintenance, repair, overhaul and modification of airframes, engines, components and landing gears, as well as the manufacture of innovative cabin products and digital fleet support.

 

EVA Wins More Kudos as one of World’s Best International Airlines

Comfort, service and value earn “Travel + Leisure” readers’ votes

EVA Air has won more accolades, this time from Travel + Leisure’s  readers as one of the World’s Best International Airlines of 2024. Based on their experiences with cabin comfort, inflight service, customer service and value, readers responding to the publication’s annual “World’s Best Awards” survey ranked EVA 10th on the list. Survey results are available on the “Travel + Leisure” website . Travelers can book EVA flights in addition to learning more about routes and services, at www.evaair.com.

“Last year, EVA carried over 11.2 million passengers. We are very grateful for the recognition and trust from passengers worldwide. We are always committed to improving service quality in addition to cooperating with many well-known brands around the world to provide comfortable onboard services,” said EVA President Clay Sun.  “We will continue to introduce new aircraft and plan to equip the Boeing 787-9 with Premium Economy Class in the fourth quarter of 2024. We aim to make our flights as comfortable and enjoyable as possible for every passenger.”

The “World’s Best Awards” survey covers125 categories and approximately 186,000 “Travel + Leisure” readers completed the 2024 survey, casting more than 700,000 votes for more than 8,700 unique properties, airlines, airports, hotels and cities. EVA, along with Singapore Airlines, La Compagnie, Emirates, All Nippon Airways, Qatar Airways, Korean Air, Japan Airlines, Thai Airways International and Etihad Airways, has been selected as one of the Top 10 International Airlines this year. Therefore, EVA stands out from hundreds of airlines around the world, highlighting the comprehensive recognition of EVA’s service quality by passengers.

EVA is one of only 10 SKYTRAX-rated 5-Star Airlines worldwide and has enjoyed this accolade for nine consecutive years. The airline has also recently won 16 separate awards, including eighth place among SKYTRAX’s “World’s Top 10 Airlines” and top spots for the “Best Premium Economy Class Airline Catering” and “Best Premium Economy Class Onboard Catering in Asia”. It also earned AirlineRatings.com’s “Top 25 Best Airlines in the World for 2024”, and was selected as one of the top 20 safest airlines in the world.

About EVA Air
A Star Alliance member, EVA Air was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA and schedule, book and buy tickets at www.evaair.com.

 

EVA Wins Another Mark of Excellence, Quality Achievement

Ranking 8th among SKYTRAX’s Top 10 Best Airlines in the World

SKYTRAX, an airline and airport review and ranking site, unveiled its “2024 Global Airline Awards” at the Fairmont Windsor Park on Monday, 24 June, 2024. EVA Air President Clay Sun attended on behalf of EVA and accepted 16 of the airline’s awards, including 8th place ranking among the “World’s Top 10 Best Airlines” and first for “Best Premium Economy Class Airline Catering” and “Best Premium Economy Class Onboard Catering in Asia” EVA also earned distinction as one of only 10 SKYTRAX’s Five-Star Airlines for nine consecutive years. More information on EVA’s honors and awards is available at Awards & Honors – EVA Air | North America (English). Travelers can check out routes and book flights at www.evaair.com.

“Reaching the highest bar to win the SKYTRAX 5-Star Airline Rating is an honor and the best affirmation we could receive of the good and hard work all our employees perform on a daily basis,” said EVA President Clay Sun. “We are grateful to every passenger for their trust and support and will continue to pursue excellence and continuously introduce the latest technology to optimize our services in order to bring a more comfortable, safe and enjoyable flight journey to all passengers.”

EVA launched the world’s first Premium Economy Class in 1992, leading the airline industry and setting the pace for widespread adoption of this innovative cabin. As it continues to expand its fleet and network, EVA is adding its latest Premium Economy in-between the Royal Laurel and Economy Classes on its Boeing 787-9s, refreshing and reconfiguring the aircraft. It will introduce the first upgraded B787-9 before the end of 2024 and the rest of the fleet will undergo the upgrade process. EVA will use them to facilitate flight scheduling and further elevate service quality, enabling more passengers to enjoy higher quality onboard experiences at affordable fares.

In order to further optimize in-flight services, starting from July 2024, EVA will offer Taiwan’s famous Kanpai Group Japanese-style barbecue meals to passengers in all three cabin classes, initially available on routes departing from Taipei to Los Angeles, San Francisco, Seattle, and New York. On top of that, the service items are constantly improving; its Royal Laurel Class exclusive Giorgio Armani amenity kit and Premium Economy Class Kipling amenity kit received “Best Onboard Amenities Kit (Business)” from Onboard Hospitality magazine and “Asia Best Premium Economy Class Amenity Kit” from PAX International at this year’s WTCE (World Travel Catering Expo) in Germany. The new collection will launch in the second half of 2024, bringing a refreshing experience to passengers.

SKYTRAX derives its annual “Global Airline Awards” from analyses of results of an international passenger service survey that measures satisfaction with individual air travel experiences. The organization launched online questionnaires that reached hundreds of countries and more than 21 million travelers to evaluate services from airports to cabins for more than 350 airlines and airports.

EVA has repeatedly won SKYTRAX “Global Airline Awards.” Its rankings and the associated categories are:

 

Winning Awards Ranking 2024
World’s Top 10 Airlines No. 8
 Best Premium Economy Class Airline Catering No. 1
Best Premium Economy Class Onboard Catering in Asia No. 1
World’s Best Premium Economy Class Airlines No. 3
Best Business Class Airline Comfort Amenities No. 3
The World’s Cleanest Airline No. 3
The World’s Best Airline Cabin Crew No. 4
The World’s Best Airport Services No. 4
Best Airline Staff in Asia No. 4
World’s Best Economy Class Airlines No. 5
The Best Airlines in Asia No. 5
Best Premium Economy Class Airline Seats No. 6
Best Business Class Onboard Catering No. 8
Best Economy Class Airline Catering No. 8
World’s Best Business Class Airlines No. 9
Best Economy Class Airline Seats No. 9

About EVA Air:
EVA Air is a Star Alliance member and one of only 10 SKYTRAX-rated 5-Star airlines worldwide. Travelers responding to SKYTRAX’s global survey voted EVA for the “World’s Best Premium Economy Class Airlines,” “World’s Best Airline Cabin Crew” and “Best Airlines in Asia.” APEX (Airline Passenger Experience Association) recognized it the “Five Star Global Airlines” and “Best Cabin Service” while Travel + Leisure readers also ranked it in the Top-10 International Airlines. The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA and schedule, book and buy tickets at www.evaair.com.

EVA, EGAS Win IATA CEIV Pharma Certifications Again

Designation signifies excellence in pharmaceutical logistics

EVA Air and Evergreen Airline Services Corp. (EGAS) both earned certification once again from the International Air Transport Association’s (IATA’s) Center of Excellence for Independent Validators in Pharmaceutical Logistics (CEIV Pharma). This certification verifies the highest standards in EVA’s and EGAS’s cold chain air and ground service operations at Taoyuan International Airport (TPE). It also distinguishes EVA as the only Taiwan-based airline and one of the few airlines in the world to have obtained certification for air and ground handling operations simultaneously, strengthening its position as one of the leading global one-stop cold chain pharmaceutical product carriers.

IATA provides consistency and standardization of global pharmaceutical transportation needs, standardizes and assists the air transportation supply chain to establish safe and reliable logistics standards. CEIV Pharma (Center of Excellence for Independent Validators) certification is regarded as the highest standard in the cold chain transportation industry, re-certification is required every three years. The companies not only have to put in a tremendous amount of funding to upgrade existing or build new cold chain facilities, but also arrange for employees to receive professional training and establish a complete quality control system in accordance with CEIV certification requirements to comply with international standards for transportation and storage. Standard specifications, especially for handling special pharmaceutical products that are temperature-sensitive, emphasize the need for strict standards and equipment.

EVA and EGAS pay special attention to the risk assessment and management of pharmaceutical cold chain transportation, with the complete planning for station capacity analysis and evaluation, personnel training, and handling procedures before each transportation. During certification process, it was highly recognized by IATA. In 2021, EVA and EGAS obtained the certification for the first time, it has created an average 30% annual growth rate for pharmaceutical cold chain transportation in the recent years. We expect the re-certification can help business growth in cold chain transportation, bringing the positive effects to Taiwan’s biotech industries and connecting with the world.

Due to the strict temperature-controlled transportation conditions of cold chain logistics, starting 2018, EVA has formed a team of experts to cooperate with several domestic and overseas temperature-controlled container suppliers to provide refrigerated, low-temperature, extremely-low temperature and other transportation services. Temperature-controlled containers can rely on physics and chemical reactions to keep it cold up to 144 hours, without the need for dry ice. The containers can be closely monitored to track the temperature and humidity of transported products, providing safe, diverse, convenient and rapid cold chain transportation services. During the COVID-19 epidemic in the past, we provided fast air transportation services to import and export different vaccines, making the contributions to the society and epidemic prevention.

The advancement of the cold chain transportation can fulfill the needs for economic development, it has proven its capability to ensure the dire needs of transportation of important supplies, especially in the face of an unknown epidemic. IATA’s CEIV Pharma (Center of Excellence for Independent Validators) certification can enhance the brand image for EVA and EGAS, and further gain the trusts from customers, making us to become a strong supporter for global pharmaceutical cold chain transportation.

About EVA Air
EVA Air is a Star Alliance member and one of only 10 SKYTRAX-rated 5-Star airlines worldwide. Travelers responding to SKYTRAX’s global survey voted EVA number one for the “World’s Cleanest Aircraft Cabins” and “Best Economy Class Airline Catering.” TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its annual Travelers’ Choice Awards for Airlines while Travel + Leisure readers also ranked it in the Top-10 International Airlines. The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA and schedule, book and buy tickets at www.evaair.com.

About EGAS
Evergreen Airline Services Corporation (EGAS) was established in 1990 with a team committed to safe operations and superior customer service. Services include loading/unloading, handling and warehousing luggage, cargo and mail, aircraft interior and exterior cleaning, laundry and office cleaning. It set a goal to become the recognized leader and preferred partner in the professional airport ground-handling, laundry and office cleaning industries. In 2020, EGAS provides safe, professional ground support services to 39 airlines flying to/from Taiwan, including EVA Air, at Taoyuan International Airport, Taipei Song-Shan Airport, Kaohsiung International Airport and Taichung International Airport. For more than a decade, EGAS has worked hard and been rewarded with one success after another. EGAS has now secured ISO-9001 certification and CEIV Pharma certification, marking major milestones in its progress toward becoming a leading first-class international airline services operator.

EVA Replacing Aircraft with New Airbus A350s, A321neos

Statement by Mr. David Chen, EVA Air Spokesperson

EVA Air plans to purchase new, next-generation aircraft to update our fleet and meet operational needs. We expect to add 18 Airbus A350-1000 wide-body aircraft from 2026 through 2030 and have purchase options for six more. We also expect to add 15 Airbus A321neos with deliveries scheduled to begin in 2029 and be completed in 2032. The official 2023 Airbus list price for the total cost of our 33 new passenger aircraft adds up to US$10.1 billion.

The A350-1000 is Airbus’s latest generation of long-range, wide-body passenger aircraft and has a flying range of up to 8,000 nautical miles. The aircraft will give EVA market advantages as we meet capacity needs for growth and expansion in North America. It will also give our passengers a more comfortable flying experience.

The Airbus A321neo is the most popular short-range narrow-body passenger aircraft in the industry today. It is an upgraded version of our existing A321-200s. The two models are similar enough that our flight crews will be able to operate both models interchangeably. This versatility will reduce our demand for additional staff and training costs. We will gradually retire the A321-200s we have leased before 2032.

EVA currently has a total operating fleet of 86 aircraft. We have purchased 14 additional new aircraft, including four Boeing B787-10s, nine B787-9s and one B777 freighter that we expect to be delivered by 2027.

About EVA Air:
EVA was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America. EVA Air has been Star Alliance member since June 2018.
www.evaair.com

EVA Top 10 in UK, US CN Traveler Readers’ Choice Awards

Voted to Best Airlines, Best Airlines for Food

Conde’ Nast Traveler readers in the US voted EVA Air eighth among the top 10 Best International Airlines while those responding to Conde’ Nast Traveller in the UK ranked it ninth in the best airlines in the world. Respondents in both regions ranked EVA eighth of the best airlines in the world for food. Conde’ Nast Traveler and Conde’ Nast Traveller now reveal these results and more from their annual 2023 Readers Choice Awards survey on their websites. The awards are the longest-running and most prestigious in the travel industry. Travelers can learn more about EVA services and destinations or book and buy tickets at www.evaair.com.
Condé Nast Traveller and its sister Conde’ Nast Traveler are luxury and lifestyle travel magazines. More than half a million readers rated their travel experiences in the annual survey, open for voting between April 1 and June 30, 2023. As they rated their travel experiences from around the globe, readers also shared insights into places and things they miss and what they can’t wait to get back to. Condé Nast Traveller describes its Readers’ Choice Awards as the “ultimate symbol and acknowledgment of excellence within the travel sector.”

“All of us at EVA are thrilled to be recognized by both Conde’ Nast Traveller and its Conde’ Nast Traveler sister’s readers,” said EVA President Clay Sun. “We are only just now getting flight services back up to pre-COVID frequencies and capacities. Simply being nominated for “Readers’ Choice Awards” is an honor. Having travelers vote us among the world’s 10 best airlines in two categories is an even greater honor and a welcomed credit to the dedication and teamwork of our entire EVA staff. It’s also a reminder that we cannot ever let our high standards of quality and safety slip.”

Readers voted, using a questionnaire with lists of candidates in airline and airport, train, hotel, resort, cruise line, spa, city, luggage and country categories. To be eligible for Readers’ Choice Awards, candidates were required to receive a minimum number of responses and minimum overall rating. Candidates were scored based on criteria related to each category. Conde’ Nast Traveller previously recognized EVA in the Top 10 Airlines in the World in its 2021 Readers’ Choice Awards.

EVA is one of only 10 SKYTRAX-rated 5-Star Airlines worldwide. It also won 16 separate SKYTRAX awards, including ninth place among the “World’s Top 10 Airlines” and landed top spots for “World’s Best Premium Economy Class,” “Best Premium Economy Class Airlines in Asia” and “World’s Best Premium Economy Inflight Catering.” Travel + Leisure readers voted it in the Top-10 World’s Best International Airlines for 2023. TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top ranking in four more categories in its Travelers’ Choice Awards for Airlines while it also earned eighth place in AirlineRatings.com’s “Top 25 Best Airlines in the World for 2023” and won similarly high ratings for safety and COVID compliance in January 2023.

About EVA Air:
EVA was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America. Travelers can learn more about EVA destinations, schedules and services or book and buy tickets at www.evaair.com.

EVA Wins More Kudos as a World’s Best International Airline

Comfort, service, value earn “Travel + Leisure” readers’ votes

EVA Air has won more accolades, this time from Travel + Leisure’s  readers as one of the “World’s Best” 10 Favorite International Airines of 2023. Based on their experiences with cabin comfort, inflight service, customer service and value, readers responding to the publication’s annual “World’s Best Awards” survey ranked EVA 10th. Survey results are available on the “Travel + Leisure” website and will appear in the August 2023 print edition, on newsstands July 21. Travelers can book EVA, flights in addition to learning more about routes and services, at www.evaair.com.

As EVA steadily restores its schedules to pre-lockdown frequencies, it is also working to tailor procedures and services to better accommodate passengers’ personal airline travel preferences.
“We are continually improving and upgrading EVA’s digital services. At the same time, we are collaborating with luxury-brand leaders such as Giorgio Armani, FURLA, Kipling and Jason Wu, creating brand-new amenity kits and pajamas for Royal Laurel and Premium Economy Class passengers,” said EVA President Clay Sun. “We are also elevating the inflight dining experience with more to choose from, including the world’s most famous of China’s traditional foods, Cantonese cuisine, and creative new desserts. We aim to make our flights as comfortable and enjoyable as possible for every passenger.”

The “World’s Best Awards” survey was available to “Travel + Leisure” readers from October 24, 2022 through February 27, 2023. Covering 122 lists of favorites, approximately 165,000 “Travel + Leisure” readers completed the 2023 survey, an increase of almost 25 percent from pre-pandemic voting levels. They cast more than 685,000 votes for more than 8,500 unique properties with airlines, airports, hotels and cities among them.

EVA is one of only 10 SKYTRAX-rated 5-Star Airlines worldwide. It also won 12 separate awards, including ninth place among SKYTRAX’s “World’s Top 10 Airlines” and secured top spots for the “World’s Best Premium Economy Class” and “World’s Best Premium Economy Inflight Catering.” It ranked in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards in the Top 10 Airlines in the World while TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in the Travelers’ Choice Awards for Airlines. It also earned eighth place in AirlineRatings.com’s “Top 25 Best Airlines in the World for 2023” and won similarly high ratings for safety and COVID compliance in January 2023.

About EVA Air
A Star Alliance member, EVA Air was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations and schedules or book and buy tickets at www.evaair.com.

EVA Wins Another Mark of Excellence, Quality Achievement

Ranks 9th among SKYTRAX’s Top 10 Best Airlines in the World

SKYTRAX, an airline and airport review and ranking site, unveiled its “2023 Global Airline Awards” at the Paris Air Show on Tuesday, 20 June, 2023. EVA Air has won 12 awards, including 9th place ranking among the “World’s Top 10 Best Airlines,” first for “World’s Best Premium Economy Class” and first for “World’s Best Premium Economy Inflight Catering.”  EVA earned distinction as one of only 10 SKYTRAX’s Five-Star Airlines  in May.

SKYTRAX staged its awards event on the second day of the 54th edition of the prestigious Paris Air Show at Le Bourget Airport, approximately 10 miles (16km) north of Paris. EVA President Clay Sun attended on behalf of EVA and accepted the airline’s awards.

“I personally want to thank our passengers from around the globe for their ongoing support of EVA. I also want to thank our entire staff who, throughout the three years of COVID-related lockdowns, worked tirelessly to improve the quality of our products and services,” said President Sun. “Now, as passenger demand climbs back toward pre-pandemic heights, we are accelerating introductions of new services,  finalizing plans to launch a wider selection of inflight meal choices and upgrading onboard courtesies and conveniences. We expect to reveal these changes during the second half of this year and look forward to giving travelers new and even better experiences.”

EVA launched the world’s first Premium Economy Class in 1992, leading the airline industry and setting the pace for widespread adoption of this innovative cabin. As it continues to expand its fleet and network, EVA is adding its latest Premium Economy in-between the Royal Laurel and Economy Classes now on its Boeing 787-9s, refreshing and reconfiguring the aircraft. It will introduce the upgraded B787-9s around mid-2024 and use them to facilitate flight scheduling and further elevate service quality, enabling more passengers to enjoy higher quality onboard experiences at affordable fares.

SKYTRAX derives its annual “Global Airline Awards” from analyses of results of an international passenger service survey that measures satisfaction with individual air travel experiences. The organization launched online questionnaires that reached hundreds of countries and more than 13 million travelers to evaluate services from airports to cabins for more than 350 airlines and airports.

EVA has always embraced attentive, caring, warm, friendly services in combination with the highest standards of flight safety as driving principles for consistently providing passengers with the best possible air travel experiences. This excellence and high level of safety have been recognized and awarded by the world’s leading airline industry, media and government organizations through various measurement and evaluation methods. AirlineRatings.com, an internationally respected ratings website, ranked EVA eighth in the “World’s 25 Best Airlines 2023” and, for 10 consecutive years, among the “World’s Top 20 Safest Airlines,” setting it apart as the only airline in Taiwan to make the lists.

EVA has repeatedly won SKYTRAX “Global Airline Awards.” Its rankings and the associated categories are:

 

Winning Awards Ranking 2023
World’s Top 10 Airlines No. 9
 World’s Best Premium Economy Class No. 1
World’s Best Premium Economy Class Catering No. 1
Best Premium Economy Class Airlines in Asia No. 1
Best Airline Staff in Asia No. 3
Best Premium Economy Class Airline Seats No. 3
World’s Best Airline Cabin Crew No. 4
Best Business Class Airline Comfort Amenities No. 4
 Best Airlines in Asia No. 5
World’s Cleanest Airline No. 6
World’s Best Airport Services No. 6
Best Economy Class Airline Catering No. 6
Best Economy Class Airline Seats No. 7
World’s Best Economy Class No. 8
Best Business Class Airline Onboard Catering No. 9
World’s Most Family Friendly Airline No. 9

About EVA Air:
EVA Air is a Star Alliance member and one of only 10 SKYTRAX-rated 5-Star airlines worldwide. In 2022, it ranked seventh among the SKYTRAX “World’s Top 10 Airlines” and secured additional spots in SKYTRAX’s top 10 for Best Economy Class Onboard Catering, Best Business Class Airlines, World’s Best Airline Cabin Cleanliness, World’s Best Airport Services and more. It won a spot in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards for the Top 10 Airlines in the World and Travel + Leisure readers voted it in the Top-10 International Airlines. TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its Travelers’ Choice Awards for Airlines while it also earned eighth place in AirlineRatings.com’s “Top 20 Airlines in the World” for 2023 and again won similarly high ratings for safety and COVID compliance in January 2023.

The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations, schedules and services or book and buy tickets at www.evaair.com.

AirlineRatings Ranks EVA in Top 25 World’s Best Airlines for 2023

As EVA Air ramps flights back up to pre-Covid frequencies, it is staying firmly focused on service quality and safety. AirlineRatings has recognized it among the Top 25 Best Airlines in the World for 2023, ranking EVA 8th. The influential online product, safety and COVID-19 protections ratings site ranked EVA 9th place among the Top 20 Safest Airlines for 2023 in January. More information about the ratings site and its awards can be found at https://www.airlineratings.com/. Updates about EVA’s schedules, services and safety practices are available at http://www.evaair.com/.

To be named in the top 25, airlines must achieve a seven-star safety rating and demonstrate leadership in innovation for passenger comfort.
“We are focused on leadership and airlines that innovate to make a real difference to the passenger experience,” said AirlineRatings.com Editor-in-Chief Geoffrey Thomas.

“We are delighted that efforts by the entire EVA staff have been recognized by Airline Ratings,” said EVA President Clay Sun. “During Pandemic lockdowns, we continued to improve our services. Now that lockdowns have ended, we are resuming flights and the high quality in-flight services our passengers look forward to. As an example, we are enriching and diversifying our onboard catering to offer dining options created by our acclaimed chefs to passengers on multiple routes at the same time.”
EVA used its time during COVID lockdowns to identify and adopt services and procedures that enhance and improve personalized airline travel experiences for passengers. It employed the latest technologies to accelerate digital conveniences such as automatic check-in and introduced electronic onboard reading materials such as newspapers and magazines. At the same time, it focused on continuously improved services, launching new inflight meals created in collaboration with Michelin-starred Chef Nakamura, Chef Paul Lee and Ching-Biao Huang, the gourmet Chinese food celebrity chef. It also added award-winning inflight beverages, featuring “Simple Kaffa” by World Barista Champion Berg Wu and VWI from World Brewers Cup Champion Chad Wang.

More than 360 of the airlines listed on AirlineRatings.com carry 99 percent of the world’s passengers and have a product rating from the site. For a place among the world’s best airlines, an airline must earn a seven-star safety rating, the highest safety ranking. The rating system is designed to include factors related to audits from aviation’s governing bodies, leading global associations and the airlines’ own safety data.

EVA will continue to improve, innovate and introduce new and upgraded services designed to enhance passenger experiences in all of its cabins.

About EVA Air:
EVA Air is a Star Alliance member and one of 10 SKYTRAX-rated 5-Star airlines worldwide. It ranked 7th among SKYTRAX’s World’s Top 10 Airlines and secured additional spots in SKYTRAX’s top 10 for Best Economy Class Onboard Catering, Best Business Class Airlines, World’s Best Airline Cabin Cleanliness, World’s Best Airport Services and more. It won a spot in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards for the Top 10 Airlines in the World and Travel + Leisure readers voted it in the Top-10 International Airlines. TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its Travelers’ Choice Awards for Airlines while it also earned eighth place in AirlineRatings.com’s “Top 20 Airlines in the World” for 2022 and again won similarly high ratings for safety and COVID compliance in January 2023.

The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations, schedules and services or book and buy tickets at www.evaair.com.