Keeps passenger care, attention to detail, innovation as priorities

EVA Air has once again earned SKYTRAX’s 5-Star Airline certification. Only 10 airlines in the world have been awarded 5-Star certifications and EVA is the only one in Taiwan to receive the distinction. It’s an honor the airline has merited for eight consecutive years, starting in 2016. It again confirms the strength of EVA’s service quality. Information about EVA services, fares and routes, in addition to booking and buying options, is available at www.evaair.com.

“Reaching the highest bar to win 5-Stars in SKYTRAX’s annual airline audits for eight years in a row is both an honor and the best affirmation we could receive of the good and hard work all our employees perform every day. It motivates us to continuously improve our services,” said EVA President Clay Sun. “We’ve had the goal to be the world’s best service airline since 1989 when EVA was established and that has not changed. We will not lose our focus on improving and innovating or introducing more personalized services.”

SKYTRAX is a world-renowned aviation research authority that awards airlines one-to-five stars annually after comprehensive evaluations and professional analyses of quality standards for close to 350 airlines around the globe. Categories considered include airport services, seat comfort, inflight service supplies, cabin comfort, catering, in-flight entertainment, cabin crew services and more. These star designations have served as important reference points for airline passengers. In addition to EVA, the other nine airlines to receive the highest 5-Star honors for 2023 include Singapore Airlines, All Nippon Airways, Japan Airlines, Korean Air, Asiana Airlines, Qatar Airways, Cathay Pacific, Hainan Airlines and Garuda Indonesia.

During nearly a month of close SKYTRAX inspections, approximately 800 functions on or related to EVA flights throughout Europe, the United States, Northeast Asia and Southeast Asia, including the full range of services on the official website, digital services, airport services, inflight services, cabin comfort and more were scrutinized. Inspectors reviewed Economy, Premium Economy and Royal Laurel Classes separately, starting at the airport counters and drilling down to examine details such as cabin-interior cleaning. SKYTRAX inspectors relentlessly pursued their tasks to ensure that each detail of airline service represents the highest standards of 5-Star certification.

EVA’s entire staff upholds the highest standards. In their 2023 analyses, SKYTRAX inspectors highlighted EVA’s smooth boarding order, inflight services, flight attendant service skills, inflight tableware and inflight entertainment system. They singled out cabin cleanliness, amenity kits, cabin safety and seat comfort in EVA’s Boeing-787 Royal Laurel Class as standouts.

The pandemic forced EVA to adjust the limited operations that were possible to strike a balance between epidemic prevention and service quality. It employed the latest   technology to accelerate digital conveniences such as automatic check-in and electronic onboard reading materials such as newspapers and magazines. At the same time, it focused on continuously improved services, launching new inflight cuisines created in collaboration with Michelin-starred Chef Nakamura, Chef Paul Lee and Ching-Biao Huang, the gourmet Chinese food celebrity chef. It also introduced award-winning inflight beverages, featuring “Simple Kaffa” by World Barista Champion Berg Wu and VWI from World Brewers Cup Champion Chad Wang. As global tourism regains pre-pandemic momentum, EVA plans to be prepared to consistently offer Five-Star Airline services throughout its operations.

About EVA Air:
EVA Air is a Star Alliance member and one of 10 SKYTRAX-rated 5-Star airlines worldwide. It also ranked 7th among the SKYTRAX World’s Top 10 Airlines and secured additional spots in SKYTRAX’s top 10 for Best Economy Class Onboard Catering, Best Business Class Airlines, World’s Best Airline Cabin Cleanliness, World’s Best Airport Services and more. It won a spot in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards for the Top 10 Airlines in the World and Travel + Leisure readers voted it in the Top-10 International Airlines. TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its Travelers’ Choice Awards for Airlines while it also earned eighth place in AirlineRatings.com’s “Top 20 Airlines in the World” for 2022 and again won similarly high ratings for safety and COVID compliance in January 2023.

The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations, schedules and services or book and buy tickets at www.evaair.com.

Ferry flight used Sustainable Aviation Fuel for net zero emissions

EVA Air took delivery of its eighth Boeing 787-10, aircraft number B-17812, at the Boeing factory in North Charleston, South Carolina on May 5, 2023. The new aircraft is EVA’s first Boeing 787-10 with a Star Alliance livery and it made its ferry flight with Sustainable Aviation Fuel (SAF), further reducing carbon emissions. The aircraft departed Charleston Airport and after flying for approximately 17 hours, landed at Taiwan’s Taoyuan International Airport (TPE) at 2:00 p.m. (UTC+8) on May 7, 2023. More information about EVA’s fleet, routes, services, fares and special deals is available at www.evaair.com.

“EVA is proud to have been a Star Alliance member since June 2013. We are celebrating our 10th Star Alliance Membership anniversary with a series of special events and programs,” said EVA President Clay Sun. “We have always been dedicated to customer service. Part of this dedication includes integration of ESG criteria into our operations. This new 787-10 delivery gave us the opportunity to both celebrate our 10th year of membership with Star Alliance livery and use Sustainable Aviation Fuel on our ferry flight. These actions symbolize the close connection between EVA and Star Alliance and demonstrate EVA’s commitment to reaching Net Zero by 2050.”

Since joining Star Alliance, EVA has continued its ongoing efforts to upgrade and improve hardware and software, meeting many of its passenger needs through joint procurement, joint system development and resource sharing. Benefits of the global network, including its reach to more than 1200 airports in 184 countries and Star Alliance’s positive brand image accompanied by the passenger trust it engenders, support EVA’s goal to develop its global business travel market more fully. The synergy with Star Alliance has both helped EVA boost revenue from passenger operations by close to five percent annually and multiply its international corporate contract customers by 10 times.

Use of SAF is one of the most critical carbon reduction practices in the aviation industry, reducing carbon emissions by approximately 80% compared to general aviation fuel. Global SAF production is limited, driving the price up to close to four times that of general aviation fuel. By using 30% SAF for the ferry flight from South Carolina, EVA reduced its carbon emissions by approximately 70,000 kilograms. The ferry flight was EVA’s first SAF operation. The proportion of SAF was also the highest ever used in Taiwan’s aviation industry, symbolizing EVA’s determination to achieve Net Zero.
The airline has been implementing aviation fuel saving measures for years, resulting in better fuel efficiency and lower carbon emissions from its global transportation services. It will continue to monitor SAF development and renewable energy opportunities so that it can meet its short, medium and long-term goals. By continuing to work with appropriate government agencies and aviation industry partners, EVA is working to help promote sustainable aviation fuel production and, in cooperation with all its supply-chain partners, aiming for aviation sustainability as its goal.

EVA is commemorating the World’s 1st Star Alliance Liveried Boeing 787-10 Aircraft with an “EVA Air B787-10 Star Alliance Aircraft Model 1:200” for collectors and aviation fans. Starting on May 8, the model will be available from the EVA SKY SHOP for NT$1,690(US$55). EVA operates a fleet of 86 aircraft, including 78 passenger jets and 8 freighters. EVA will add nine more Boeing 787-9s, five more Boeing 787-10s and one more Boeing 777F to its fleet with deliveries scheduled through the end of 2027.

About EVA Air:
EVA Air is a Star Alliance member and one of 10 SKYTRAX-rated 5-Star airlines worldwide. It also ranked 7th among the SKYTRAX World’s Top 10 Airlines and secured additional spots in SKYTRAX’s top 10 for Best Economy Class Onboard Catering, Best Business Class Airlines, World’s Best Airline Cabin Cleanliness, World’s Best Airport Services and more. It won a spot in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards for the Top 10 Airlines in the World and Travel + Leisure readers voted it in the Top-10 International Airlines. TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its Travelers’ Choice Awards for Airlines while it also earned eighth place in AirlineRatings.com’s “Top 20 Airlines in the World” for 2022 and again won similarly high ratings for safety and COVID compliance in January 2023.

The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations, schedules and services or book and buy tickets at www.evaair.com.

Also adding Premium Economy Class to current two-cabin configuration

EVA Air ordered five more Boeing 787-9s following approval by its board of directors on March 13, 2023. The deliveries are scheduled to begin in 2025 and be completed in 2027. And, starting in mid-2024, EVA will update and reconfigure its 787-9s to add its popular Premium Economy Class to the Royal Laurel and Economy options now available on the aircraft. Inclusion of this latest 787 order will increase the number of B787s in EVA’s fleet to a total of 26, 13 B787-9s and 13 B787-10s. More information about EVA’s fleet and cabin services, in addition to its routes and booking choices, is available at www.evaair.com.

“We will put our new Boeing 787-9s to work on long-haul routes to Europe and North America. The introduction of Premium Economy on these aircraft will meet growing operational needs and make our flights even more attractive to passengers,” said EVA President Clay Sun. “We will continue to offer two cabin choices on our Boeing 787-10s and use them for flights within Asia and to Oceania.”

Boeing designed its 787 Dreamliners with lighter composite construction, using materials such as carbon fiber. More than 50% of the aircraft’s total weight comes from these kinds of advanced materials, significantly reducing the aircraft’s overall weight and likelihood of metal fatigue or corrosion, lowering maintenance costs. By choosing to use advanced GEnx engines, EVA is also shrinking fuel consumption and greenhouse gas emissions by 25%, compared to the power systems used on traditional wide-body aircraft. These high fuel efficiencies combined with range capabilities equip EVA to further enhance operational performances and passenger services.

Boeing equips its 787s with advanced air filtration system that improve cabin air. It constructs the fuselage with a combination of composite materials that make it more airtight. The cabin humidity equipment Boeing uses on the 787s can be adjusted three-to-four times higher, making the inflight atmosphere less drying compared to other aircraft. Boeing also designed its 787s so that cabin pressure can be controlled to a degree that causes altitude to feel like the optimal 6,000 ft. instead of the standard 8,000 ft., reducing headaches and fatigue.

EVA operates a fleet of 85 aircraft, consisting of 77 passenger and eight cargo aircraft. An additional four Boeing 787-9s, seven Boeing 787-10s and one Boeing 777F from previous orders are scheduled to be delivered before 2025.

About EVA Air
EVA Air is a Star Alliance member and one of 10 SKYTRAX-rated 5-Star airlines worldwide. It also ranked 7th among the SKYTRAX World’s Top 10 Airlines and secured additional spots in SKYTRAX’s top 10 for Best Economy Class Onboard Catering, Best Business Class Airlines, World’s Best Airline Cabin Cleanliness, World’s Best Airport Services and more. It won a spot in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards for the Top 10 Airlines in the World and Travel + Leisure readers voted it in the Top-10 International Airlines. TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its Travelers’ Choice Awards for Airlines while it also earned eighth place in AirlineRatings.com’s “Top 20 Airlines in the World” for 2022 and again won similarly high ratings for safety and COVID compliance in January 2023.
The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations, schedules and services or book and buy tickets at www.evaair.com.

Analyses included safety, innovation, pilot training, COVID protocols

EVA Air ranks ninth among AirlineRatings.com’s top-20 World’s Safest Airlines for 2023. This marks the airline’s 10th consecutive year to earn a place among the global ratings website’s “safest airlines in the world.” The website’s safety-rating analyses considers serious incidents, audits from aviation’s governing bodies and lead associations, fleet age, pilot training and COVID protocols. Travelers can learn more about EVA’s commitment to safety and award-winning services, explore its global route system and book flights at www.evaair.com.

“EVA has made ‘safety without compromise’ our priority from the day we were established,” said EVA President Clay Sun. “Even during strict COVID lockdowns, we upheld safety practices and met our high operating standards. This recognition is a credit to the work and commitment of our entire EVA team. It is also an inspiration for all of us to continue to do our best to provide our passengers with the safest and the most comfortable flying experiences possible.”

Now that Taiwan and most countries in Asia have loosed COVID restrictions, EVA is steadily resuming its global schedule and launching services to new gateways, including Milan, Munich and, starting on March 30, Clark International Airport in the Philippines.

“Airlines have incidents every day. Many are aircraft or engine manufacturer issues, not airline operational problems. It is the way the flight crew handles these incidents that determines a good airline from an unsafe one. Our top 20 safest airlines 2023 are always at the forefront of safety innovation, operational excellence, and the launching of new more advanced aircraft like the Airbus A350 (above) and Boeing 787,” said Geoffrey Thomas, Editor-in-Chief, AirlineRatings.com.

AirlineRatings.com was launched in 2013 and rates the safety, in-flight product and COVID-19 compliance of 385 airlines using its unique seven-star rating system. It has been used by millions of passengers from 195 countries and has become the industry standard for safety, product and COVID-19 ratings.

Over more than 30 years of operating international passenger and airfreight flights, EVA has earned a reputation for excellence in its services and safety practices. It consistently gets high marks from AirlineRatings.com and JACDEC and, through biennial audits, it has repeatedly secured IATA Operational Safety Audit (IOSA) certifications.

About EVA Air:
EVA Air is a Star Alliance member and one of 10 SKYTRAX-rated 5-Star airlines worldwide. It also ranked 7th among the SKYTRAX World’s Top 10 Airlines and secured additional spots in SKYTRAX’s top 10 for Best Economy Class Onboard Catering, Best Business Class Airlines, World’s Best Airline Cabin Cleanliness, World’s Best Airport Services and more. It won a spot in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards for the Top 10 Airlines in the World and Travel + Leisure readers voted it in the Top-10 International Airlines. TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its Travelers’ Choice Awards for Airlines while it also earned eighth place in AirlineRatings.com’s “Top 20 Airlines in the World” for 2022 and again won similarly high ratings for safety and COVID compliance in January 2023.
The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations, schedules and services or book and buy tickets at www.evaair.com.

Third Philippines destination adds convenience, flexibility

EVA Air will launch daily nonstop flights between Taipei and the northwestern Philippines, starting on March 30, 2023. The addition of Clark International Airport will give EVA three gateways in the Philippines and boost the convenience and flexibility passengers enjoy now with Manila and Cebu service. By the end of March, the airline will be operating 35 flights a week to the Philippines, offering travelers from throughout Asia, Europe, Australia and North America more arrival and departure options. Travelers can learn more about EVA routes and services or book and buy flights at www.evaair.com.

Clark Airport is about 80 kilometers (50 miles) from Manila Airport, giving Filipino passengers an alternative way to fly to Taiwan and connect onward to other destinations in Asia, Australia, Europe and North America. Clark service also reduces travel time from the airport to popular northern Luzon Island beaches and resorts and, via the Subic–Clark–Tarlac Expressway (SCTEX), is still convenient to Manila. The new gateway is tailor-made for Taiwan – Philippines travelers. It will also be attractive to American and European passengers who transit to the Philippines through Taipei.

The airline will fly an Airbus A321-200 to Clark and provide conveniently scheduled flights:

Clark is northwest of Angeles City in Pampanga Province on the site of the United States’ former Clark Air Force Base. After the US Air Force decommissioned the base, the Philippine government repurposed it as a special economic zone. It’s a secure area with beautiful scenery, a pleasant climate and numerous resorts. Leisure travelers can experience light aircraft, hang glide, paraglide, zipline, explore caves, snorkel, surf, fish and enjoy beautiful beaches, along with the warm hospitality and delicious foods the Philippines are known for.

About EVA Air:
EVA Air is a Star Alliance member and one of 10 SKYTRAX-rated 5-Star airlines worldwide. It also ranked 7th among the SKYTRAX World’s Top 10 Airlines and secured additional spots in SKYTRAX’s top 10 for Best Economy Class Onboard Catering, Best Business Class Airlines, World’s Best Airline Cabin Cleanliness, World’s Best Airport Services and more. It won a spot in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards for the Top 10 Airlines in the World and Travel + Leisure readers voted it in the Top-10 International Airlines. TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its Travelers’ Choice Awards for Airlines while it also earned eighth place in AirlineRatings.com’s “Top 20 Airlines in the World” for 2022 and again won similarly high ratings for safety and COVID compliance in January 2022.

The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver.

Travelers can learn more about EVA destinations, schedules and services or book and buy tickets at www.evaair.com.

EVA Air is offering creative new meal choices, especially for Premium Economy and Economy Class passengers on flights from Taipei to the United States, Canada, Australia and nonstop to Europe, from October 1 through December 31, 2022. Ticketed passengers can purchase these limited availability dining selections now by logging into Manage Your Trip on the official EVA Air website or EVA Mobile APP from 21 days until 24 hours before their scheduled departures. More information about EVA destinations and services, including pre-order options for limited numbers of the special, master-chef crafted meals is available at http://www.evaair.com.

These special Premium Economy and Economy menu additions are among more services and conveniences EVA passengers can look forward to as post-pandemic travel flourishes. Passengers can now preview menus for all cabins in advance of ticketed flights and pre-select main meals in Premium Economy Class in addition to Royal Laurel, Premium Laurel and Business. Master Chef Huang Ching Biao created a multi-course meal selection featuring his signature steamed halibut with chopped chili paste paired with his seasoned shrimp and lime vinaigrette, chayote vines salad with pine nuts and water chestnut cake with osmanthus for dessert, all served in traditional Tan-banquet style.

Evergreen Sky Catering Celebrity Chef Joe Huang worked magic to design a satisfying, meatless main course of artichoke with plant-based lasagna preceded by an appetizer of layered plant-based crepes filled with chopped truffles and accompanied by an apricot tart with oriental beauty tea jelly for dessert. Both special meals are presented on tableware from Singapore luxury brand Luzerne, elegantly plated and accompanied by appetizers, breads and desserts. Availability is limited to eight special meals in Premium Economy and 12 in Economy Class. Passengers can upgrade to one of these Royal Laurel or Business Class meals for a NTD800 fee (approximately US$25.75) before departure.

These special, limited availability meals were created exclusively for EVA by internationally known Master Chef Huang Ching Biao, recognized for his popular Chinese style “Tan House Banquet,” and Evergreen Sky Catering’s own professional chefs led by Chef Joe Huang who originated a healthy, Western-style plant-based meal with a tasty meat or protein substitute. Main ingredients used in the plant-based selection are locally sourced in Taiwan, helping EVA further reduce carbon emissions.

At the same time, EVA is also offering delicious tastes of Taiwan on selected routes. It invited the acclaimed Shin Yeh Restaurant Group to develop a unique new dish they named Shin Yeh Special Stir-Fried Pork Hock with Garlic, Basil and Three Cups Sauce that is also available to Premium Economy and Economy Class passengers on outbound Taipei flights to some destinations in the United States, Canada, Mainland China and on inbound travel from Japan to Taipei.

Recognizing that personalized travel is a significant future travel trend, EVA used its time during COVID lockdowns to accelerate digital transformation. Passengers can now use their own personal mobile devices to do everything from booking and purchasing tickets to checking in. It introduced a flexible fare product selection or Fare Family, designed to meet different passengers’ needs, including mileage accumulation and baggage allowances. And its debut of the special meal selections gives Premium Economy and Economy passengers one more personalized travel choice for all the trips they plan as the pandemic steadily fades into the background.

About EVA Air:
EVA Air is a Star Alliance member and one of 10 SKYTRAX-rated 5-Star airlines worldwide. It also ranked 7th among the SKYTRAX World’s Top 10 Airlines and secured additional spots in SKYTRAX’s top 10 for Best Economy Class Onboard Catering, Best Business Class Airlines, World’s Best Airline Cabin Cleanliness, World’s Best Airport Services and more. It won a spot in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards for the Top 10 Airlines in the World and Travel + Leisure readers voted it in the Top-10 International Airlines. TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its Travelers’ Choice Awards for Airlines while it also earned a place in AirlineRatings.com’s “Best of the Best” World’s Best Airlines 2021 and again won similarly high ratings for safety and COVID compliance in January 2022.

The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations, schedules and services or book and buy tickets at www.evaair.com.

As countries reopen to visitors and global travel resumes, EVA Air has again earned a spot among AirlineRatings’ World’s Top 20 Best Airlines, ranking 8th. In January, the influential online product, safety and COVID-19 protections site recognized EVA in 9th place in the World’s Safest Airlines for 2022. More information about the ratings site and its awards can be found at www.airlineratings.com.

“EVA Air has always been at the forefront of cabin innovation, starting with its premium economy in 1992,” said AirlineRatings Editor-in-Chief Geoffrey Thomas. “EVA Air continues to deliver a top-quality product and service and is a standout airline.”

EVA has been busy during COVID lockdowns, finding ways to enhance and improve the airline travel experience for its passengers. To speed up airport processes and reduce person-to-person contacts, it created new check-in counter graphics in bright, easy-to-recognize colors and streamlined services from online booking and seat/meal selection to automated conveniences such as check-in. It has also been piloting a boarding system using biometrics with facial recognition. Earlier this year, it introduced the EVA e-Library, giving passengers more inflight reading choices, creating more convenient and comfortable flying experiences and eliminating a significant amount of newspaper and magazine waste. It continues to seek, evaluate and implement actions to help achieve its commitment to net-zero carbon emissions by 2050.

AirlineRatings.com regularly monitors and assesses more than 385 airlines, rigorously scrutinizing and rating them based on a system of one-to-seven stars. Data reviewed through its Awards of Excellence evaluation process includes age of a carrier’s fleet, audited passenger reviews and product offerings. Editors also considered airlines’ Covid-19 responses, safety practices and profitability.
EVA will continue to improve services and operations, identify new passenger comforts and conveniences, upgrade its fleet and adapt inflight amenities to meet the highest health safety standards. With quality service and safety as its consistent goal, EVA aims to always give passengers the best possible inflight experiences.

About EVA Air
EVA Air is a Star Alliance member and one of 11 SKYTRAX-rated 5-Star airlines worldwide. It also ranked 7th among the SKYTRAX World’s Top 10 Airlines and secured additional spots in SKYTRAX’s top 10 for Best Economy Class Onboard Catering, Best Business Class Airlines, World’s Best Airline Cabin Cleanliness, World’s Best Airport Services and more. It won a spot in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards for the Top 10 Airlines in the World and Travel + Leisure readers voted it in the Top-10 International Airlines. TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its Travelers’ Choice Awards for Airlines while it also earned a place in AirlineRatings.com’s “Best of the Best” World’s Best Airlines 2021 and again won similarly high ratings for safety and COVID compliance in January 2022.

The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations, schedules and services or book and buy tickets at www.evaair.com.

Airline’s first European route expansion in 25 years

EVA Air will launch nonstop flights between Taipei and two popular European destinations. It will initiate Milan service on October 25, 2022 and introduce Munich flights on November 3, 2022. The airline will start with two flights a week to Milan and four to Munich. Addition of the Milan and Munich service to current London, Amsterdam, Paris and Vienna gateways will give EVA the best-developed Taiwan – Europe network with the greatest frequency, offering travelers more flexibility on popular routes.

EVA had planned to launch Milan service in February 2020 but the pandemic and associated lockdowns made that impossible. Now, it is moving ahead with service to Italy’s second-most populous city and financial capital. Milan and Munich mark EVA’s first route expansion in the European market in 25 years. EVA currently flies nonstop to Taipei from Paris and Vienna and operates direct flights from London and Amsterdam with one stop in Bangkok. The added service will give business and leisure travelers more itinerary opportunities when they choose to arrive in one city and return from another.
Passengers from Milan and Munich will be able to arrive at Taiwan’s Taoyuan International Airport (TPE) in the early morning and easily connect onward aboard one of EVA’s frequent flights to northeast and southeast Asia, just as those from Paris and Vienna are now. The expanded flight network will position EVA to attract more travelers from Europe who can comfortably and efficiently fly to and from the airline’s main hub in Taiwan to popular destinations throughout Asia. The added routes will also benefit EVA’s long-term development and stability.

The airline will serve the routes with 777-300ERs:

Milan Fashion Week is one of the most influential fashion events in the world, establishing the city as the world’s fashion capital. Milan is the largest city in northern Italy and a major center for business and trade. It has a deep artistic and cultural heritage and is an important transportation center for southern Europe. Leonardo da Vinci’s last supper frescoes and the magnificent Milan Cathedral are among its famous art and architectural landmarks.
Milan is also the host city for sporting events such as the Monza F1 Circuit, known as the Temple of Speed in auto racing and the “Tour of Italy” (Giro d’Italia) cycling event where cyclists who are among the world’s best compete. Its cafes and restaurants serve some of the country’s best Italian food for casual meals or fine dining.

Munich is not only Germany’s leading commercial city but its Oktoberfest is also the world’s largest festival, earning the city the reputation as the best beer capital in the world. Its famous attractions include Frauenkirche, Nymphenburg Palace and the BMW Museum.
Every two years, Munich hosts The Electronica, the world’s leading trade fair and conference for electronics. The event attracts business travelers and buyers from more than 50 countries who explore the latest products, talk to the innovators who created them, order products and participate in informative workshops and discussions.

About EVA Air:
EVA Air is a Star Alliance member and one of 10 SKYTRAX-rated 5-Star airlines worldwide. It also ranked 7th among the SKYTRAX World’s Top 10 Airlines and secured additional spots in SKYTRAX’s top 10 for Best Economy Class Onboard Catering, Best Business Class Airlines, World’s Best Airline Cabin Cleanliness, World’s Best Airport Services and more. It won a spot in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards for the Top 10 Airlines in the World and Travel + Leisure readers voted it in the Top-10 International Airlines. TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its Travelers’ Choice Awards for Airlines while it also earned a place in AirlineRatings.com’s “Best of the Best” World’s Best Airlines 2021 and again won similarly high ratings for safety and COVID compliance in January 2022.

The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations, schedules and services or book and buy tickets at www.evaair.com.

Makes checking luggage easier, eliminates confusion

EVA Air is ending its two-system policy for checked bags, starting on June 23, 2022, making travel easier for passengers. The change ends the weight-based concept EVA has been using for international flights to/from Europe and Oceania and within Asia and increases baggage allowances for passengers on those routes. The airline will apply the piece-based concept for checked luggage on all its flights worldwide, making EVA’s policies consistent with those of its coshare partners and other Star Alliance members. EVA is the first airline in Taiwan to apply piece-concept baggage rules throughout its network. Travelers can learn more about EVA and its checked baggage policies at Flight Information- Checked Baggage – EVA Air | North America (English).
Under the piece concept, passengers booked in Royal Laurel/Premium Laurel/Business Class are allowed two pieces weighing up to 32kg (70lbs) each. Premium Economy and Economy Class passengers can check two pieces that weigh as much as 23kg (50lbs) each.

“We’ve been using two baggage-check systems since we launched our maiden flight, applying the piece concept on transpacific routes to and from the U.S. and Canada and the weight concept for passengers within Asia and to/from Europe and Oceania,” said EVA President Clay Sun. “The piece concept for checked baggage is used by other Star Alliance members and major international airlines worldwide. Our policy change makes it less confusing for passengers to check their luggage and more convenient for those connecting to other airlines. It also enables us to further improve airport and transit services by creating a smoother baggage-check and transfer process globally.”

The weight concept capped the checked baggage allowances for Economy Class passengers to/from Asia, Europe and Oceania at 30kg (66lbs). Comparing that system with one that’s piece-based:

*The piece concept for passengers to/from the U.S. and Canada is not changing. EVA has slightly adjusted the single-piece weight limit for Premium Economy.

EVA is accompanying its introduction of the new checked baggage policy with special fare family products designed especially for travelers with less baggage. Among them are an all-new Economy Class “Discount” fare available for travel on all routes and an affordable “Basic” fare with a free checked baggage allowance of 23kg (50lbs) on flights within Asia.

EVA’s Infinity MileageLands Diamond, Gold and Silver Card members can receive an allowance for an additional free checked bag, based on membership status. Once the new policy is fully adopted, EVA’s original extra checked bag policy, allowing one piece of luggage that weighs 23kg (50lb) or less and applying to passengers in all cabins, adjusts to one additional bag, based on booking class. Travelers can also use the EVA Prepaid Excess Baggage service and earn a 10 percent discount in the process.

EVA is continually seeking products and practices to create more secure, convenient and comfortable flying experiences for passengers.
As more countries enter a post-pandemic phase, EVA is diligently refining and improving its service quality. As soon as Taiwan lifts its border restrictions and EVA can get back to the business of flying travelers around the globe, passengers will be able to make good use of the new baggage allowances.

About EVA Air:
EVA Air is a Star Alliance member and one of 11 SKYTRAX-rated 5-Star airlines worldwide. It also ranked 7th among the SKYTRAX World’s Top 10 Airlines and secured additional spots in SKYTRAX’s top 10 for Best Economy Class Onboard Catering, Best Business Class Airlines, World’s Best Airline Cabin Cleanliness, World’s Best Airport Services and more. It won a spot in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards for the Top 10 Airlines in the World and Travel + Leisure readers voted it in the Top-10 International Airlines. TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its Travelers’ Choice Awards for Airlines while it also earned a place in AirlineRatings.com’s “Best of the Best” World’s Best Airlines 2021 and again won similarly high ratings for safety and COVID compliance in January 2022.

The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations, schedules and services or book and buy tickets at www.evaair.com.

Aims to meet customers’ growing capacity needs

The EVA Air Board of Directors has authorized the purchase of one more Boeing 777 freighter that is expected to be delivered by the end of 2023. EVA now owns eight of these dedicated freighters and has contracted with Israel Aerospace Industry Corporation (IAI) to convert three of its Boeing 777-300ER passenger jets into cargo aircraft. By 2025, the carrier will have grown its cargo fleet to 12 freighters. The increased capacity will further strengthen EVA Air Cargo’s competitiveness in the airfreight market.

“We continually evaluate passenger and cargo market needs so that we can appropriately increase capacity, meet demand and enhance our risk management capabilities. We also regularly review our fleet composition and develop strategies that will best equip us to secure a competitive edge in these markets,” said EVA President Clay Sun.

“Boeing estimates that the air cargo market will increase at an annual compound growth rate of 4.0 to 4.6% over the next 20 years. By 2040, Boeing forecasts that the global freighter demand will climb by more than 70%. To accommodate this expected airfreight market expansion, our own long-term flight network planning and business demands, we remain on the lookout for the best next-generation freighter,” Sun continued. “Our immediate and long-term goals are the same. We aim to thrive in the booming air cargo markets of today and in the future, sustain the flexible services and unmatched reliability we are known for, and, at the same time, help meet global conservation and environmental goals.”

The Boeing 777 freighter is the world’s largest twin-engine air cargo aircraft. It has a maximum capacity of 106 tons, closely competing with the four-engine Boeing 747-400 freighter that can carry as much as 112 tons. Energy-efficient and environment-friendly, the 777 freighter performs exceptionally well in range, operating cost and reliability. Fully loaded, it can fly up to 5,000 nautical miles, making it the most popular type of freighter on the market.

EVA equipped its Boeing 777 freighters with the same turbofan engines that power its B777-300ER passenger aircraft. Its B777-300ER flight crews can easily transition to fly the dedicated freighters after training on differences between the aircraft and operations. In addition to its eight Boeing 777 freighters, EVA flies 34 B777-300ERs. Consistency in its aircraft models and engines gives the carrier extra flexibility for crew dispatch and elevates maintenance-management efficiencies, leading to operational benefits.

About EVA Air:
EVA Air is a Star Alliance member and one of 11 SKYTRAX-rated 5-Star airlines worldwide. It also ranked 7th among the SKYTRAX World’s Top 10 Airlines and secured additional spots in SKYTRAX’s top 10 for Best Economy Class Onboard Catering, Best Business Class Airlines, World’s Best Airline Cabin Cleanliness, World’s Best Airport Services and more. It won a spot in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards for the Top 10 Airlines in the World and Travel + Leisure readers voted it in the Top-10 International Airlines. TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its Travelers’ Choice Awards for Airlines while it also earned a place in AirlineRatings.com’s “Best of the Best” World’s Best Airlines 2021 and again won similarly high ratings for safety and COVID compliance in January 2022.

The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations, schedules and services or book and buy tickets at www.evaair.com.