While 2020 and the first half of 2021 have had catastrophic effects on the global air travel industry, EVA Air has again proven itself to be one of the World’s Best Airlines, ranking 9th in AirlineRatings.com’s annual recognition of excellence. The honor follows EVA’s distinction in January as 6th in the influential ratings website’s World’s Safest Airlines for 2021 and placement among the World’s Top-20 COVID-19 Compliant Airlines where carriers are listed alphabetically. Additional information about the awards and rating criteria is available at www.AirlineRatings.com and the most up-to-date EVA route, service and COVID safety practices are detailed at www.evaair.com.

In its overview of the “World’s Top 20 Airlines for 2021,” AirlineRatings said, “EVA Air is a leader in Taiwanese aviation and has always been at the forefront of cabin innovation such as premium economy in 1992.”
AirlineRatings.com regularly monitors and evaluates more than 435 airlines, subjecting them to rigorous scrutiny and rating them based on a system of one-to-seven stars. Data reviewed includes audits from aviation’s governing bodies, lead associations and the airlines’ own safety data. Additional criteria include fleet age, audited passenger reviews and product offerings. The team of global editors also considered airlines’ Covid-19 responses and, instead of releasing the annual ratings in November as they typically do, held off to see how carriers handled the pandemic over a period of time. Though profitability is also a significant factor in its annual rankings, AirlineRatings did not consider finances this year because almost all airlines have been losing money.

EVA is continuing to improve its services and operations, exploring new passenger conveniences such as digital passports and biometric boarding, upgrading its fleet and adapting inflight amenities to meet health safety needs as it simultaneously aims to consistently give passengers top-quality inflight experiences. It upholds rigorous COVID-19 prevention standards and, in addition to gaining AirlineRatings’ “Seven Star Certification for COVID-19 Epidemic Prevention” and ranking in the “World’s Top Twenty COVID-19 Compliant Airlines,” it won World Travel & Tourism Council (WTTC) certification with a SafeTravels stamp and officially became a member of the international safe travel reception service chain. EVA consistently leads the industry in flight safety, service and innovation and wins accolades, honors and recognition from prestigious aviation authorities year after year.

About EVA Air
EVA Air is a Star Alliance member and one of only 10 SKYTRAX-rated 5-Star airlines worldwide. Travelers responding to SKYTRAX’s global survey voted EVA number one for the “World’s Cleanest Aircraft Cabins” and “Best Economy Class Airline Catering.” TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its annual Travelers’ Choice Awards for Airlines while Travel + Leisure readers also ranked it in the Top-10 International Airlines. The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA and schedule, book and buy tickets at www.evaair.com.

Common standards help safeguard passengers, employees

The World Travel & Tourism Council (WTTC) certified EVA Air with a SafeTravels stamp. On behalf of the WTTC, Taipei City Government awarded SafeTravels stamps to 35 organizations, including hotels, travel agencies and exhibition centers. EVA Spokesman David Chen accepted the stamp from Taipei City Mayor Ko Wen-je on behalf of the airline. EVA is now an official member of the international safe travel reception service chain.

United Kingdom-based WTTC worked with health professionals and other industry associations to develop protocols and establish common standards designed to help safeguard the workforce and travelers as the globe’s new normal evolves. The SafeTravels Stamp enables travelers to recognize destinations and businesses worldwide that have adopted these standardized global health and hygiene protocols.

WTTC has awarded SafeTravels stamps to more than 250 destinations around the world, including to Taipei City in February 2021. It also authorized Taipei City to lead its region’s tourism sector in obtaining international safe travel stamps.

EVA upholds rigorous COVID-19 prevention standards and continually enhances and improves the measures it employs. It has begun to introduce biometrics identification to give passengers no-contact boarding services. It is also working with aviation industry partners to implement a reliable digital platform for verifying passengers’ PCR test results and vaccine injection records. EVA’s efforts have been recognized not only by AirlineRatings’ “Seven Star Certification for COVID-19 Epidemic Prevention” and inclusion among the “World’s Top Twenty COVID-19 Compliant Airlines” but also by being awarded WTTC’s Safe Travels stamp. It is the only airline in Taiwan to have earned these distinctions. EVA is continuing to work toward a safe post-pandemic business and leisure travel restart, aiming to deliver the safest, most reliable services possible to its passengers.

About EVA Air
EVA Air is a Star Alliance member and one of only 10 SKYTRAX-rated 5-Star airlines worldwide. Travelers responding to SKYTRAX’s global survey voted EVA number one for the “World’s Cleanest Aircraft Cabins” and “Best Economy Class Airline Catering.” TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its annual Travelers’ Choice Awards for Airlines while Travel + Leisure readers also ranked it in the Top-10 International Airlines. The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA and schedule, book and buy tickets at www.evaair.com.

Site offers accessibility, flexibility on all types of devices

EVA Air unveiled a new official cargo website today at www.brcargo.com. The carrier used Responsive Web Design (RWD) technology to give its new website the enhanced accessibility and flexibility it needs to be responsive on a variety of platforms. EVA has built it to deliver consistent services to users on different devices at the office, at home or on the go, using a mobile phone or tablet. The new website is available at www.brcargo.com.

EVA Air and Evergreen Airline Services Corp. (EGAS) both recently earned certification from the International Air Transport Association’s (IATA’s) Center of Excellence for Independent Validators in Pharmaceutical Logistics (CEIV Pharma). The impacts of COVID-19, including trends toward working from home, changes in consumer behavior and booming online shopping, created great airfreight business opportunities. The new website makes it easier for customers to check shipment status and flight schedules while online booking functions make EVA Cargo more competitive in the airfreight market.

Demand for airmail delivery has increased alongside substantial growth in e-commerce shipments brought about by the online shopping boom. The updated and improved website also has a special free login function for those inquiring about airmail status. By entering an EVA Cargo Air Waybill number, consignees and forwarders can access current shipment status.

EVA also refined the flight schedule inquiry page to enable users to check flight arrivals and departures for specific dates or weeks in a more intuitive way. Enabling flight numbers as search criteria enhances flight schedule search functions. At the same time, EVA is continually optimizing online booking features to make the process more efficient and facilitate use by cargo forwarders.

EVA’s new cargo website has an arching, curved design. The carrier replaced straight lines with wave-like curves that make blocks of information more fluid and vivid. It chose bright background colors to make information easier to read and main functions and messages stand out for easier access. It also added Google maps links, enabling users to locate EVA Air Cargo offices.

EVA worked for more than two years to develop its new website with user-friendly features and functions. By employing the latest webpage design technologies and incorporating users’ suggestions, it has added features that make it even more convenient to search schedules, book shipments and track status on all types of platforms. EVA is continuing its digital transformation as it makes every effort to always provide good customer service. The brand-new EVA Air cargo website is now live at https://www.brcargo.com.

About EVA Air
EVA Air and Evergreen Airline Services Corp. (EGAS) both recently earned certification from the International Air Transport Association’s (IATA’s) Center of Excellence for Independent Validators in Pharmaceutical Logistics (CEIV Pharma). EVA was established in 1989 as Taiwan’s first privately owned international airline and, with its air cargo services, has built a global reputation for care and reliability, transporting everything from perishables, sensitive goods and equipment to priceless artworks and endangered species. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Atlanta, Chicago, Dallas/Fort Worth, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Shippers can learn more about EVA Air, check flight schedules, verify airfreight status and book space at www.brcargo.com.